Walgreens reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

Is Walgreens a safe and legitimate site to use? How do customers rate Walgreens? Is Walgreens a scam, what are the most common complaints?
Walgreens' customer service are rated: 3.0 - 1 ratings

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Knoji Staff
130
Posted Jul 9, 2018

Yelp

Generally, the feedback on Walgreens on Yelp has been about average to slightly below average. They've been rated at approximately 2 stars by customers on Yelp. It appears that users on Yelp who have experience with Walgreens locally are have had some issues Walgreens' customer service, but generally have had a satisfactory experience with them.

You can see Walgreens' Yelp reviews here.

Better Business Bureau (BBB)

Walgreens has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Walgreens to grade them, and they've assigned them a positive score. Most likely, Walgreens has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Walgreens' BBB rating and scorecard here.

Glassdoor

Walgreens has neutral to slightly positive feedback on Glassdoor. Out of 12,396 ratings Walgreens has received a 3 star rating by current and former employees. This indicates that Walgreens likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see Walgreens' Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Walgreens about average to slightly below average ratings on Trustpilot. Consumers have posted 44 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used Walgreens may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Walgreens' Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Walgreens.

Generally, the feedback on Walgreens among Redditors has been negative. Most of the responses to this thread about Walgreens were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Walgreens here.

Shopping tip: (October 22, 2018): Use promo code WINTERSAVING to save 50% off at walgreens.com — redeem it here. You can also view more Walgreens promo codes.

As of Monday, Amazon.com is also offering 20% off Walgreens items on their website.

. You can also view all 0 stores that offer reviews across all categories.

This user rated Walgreens's customer service: 3.0
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Rated 4.0 - 35 reviews

About Walgreens

Walgreens is a major pharmacies & prescriptions company operating the e-commerce site walgreens.com. Walgreens sells its products and services in the pharmacies & prescriptions vertical, offering discounts and promo codes to its customers infrequently. Walgreens is very well-regarded among shoppers on Knoji, with 35 ratings and an average rating of 4.0 stars. Walgreens scores very highly compared to other brands in the pharmacies & prescriptions industry, providing 14 e-commerce features to better serve its customers.

Walgreens' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Walgreens offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Walgreens offers free shipping on all qualifying orders. Get free delivery on your order from Walgreens, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Walgreens may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Walgreens accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
PayPal:
Yes
Walgreens accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Yes
Walgreens accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Walgreens may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that Walgreens may not offer promo codes currently. Read full answer >>
Sales:
Yes
Walgreens runs a clearance and promotions page on their website. Check the official Walgreens sales page for the latest discounted prices and sales directly from Walgreens Read full answer >>
Military Discounts:
Maybe
It appears that Walgreens may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Walgreens offers their own coupons and promotions page on their website. Check the official Walgreens coupons page for the latest offers directly from Walgreens Read full answer >>
Student Discounts:
Maybe
It appears that Walgreens may not offer student discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Walgreens may not offer price matching currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Walgreens may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Walgreens may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Walgreens may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Walgreens may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Walgreens may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Walgreens may not offer money-back guarantee currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Walgreens may not offer loyalty programs currently. Read full answer >>
Reviews:
Maybe
It appears that Walgreens may not offer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Walgreens may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Walgreens may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Walgreens may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Walgreens may not accept Afterpay financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Walgreens may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Walgreens may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Walgreens may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that Walgreens may not offer affiliate programs currently. Read full answer >>
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